Lean Six Sigma (LSS)

Lean Six Sigma Executable Value

CRET’s Master Black Belts and Black Belts are specialists in helping companies both large and small understand and improve their processes.  We recognize no two of our customers are alike.  Even if they come from the same industry, there are characteristics of their processes, stakeholders and culture that are unique.

If you have one or more of the following needs, we can help you improve your processes to satisfy those needs:

• Improve Customer Value through value added processes
• Increase Customer Satisfaction and Customer Delight through the achievement of defined requirements
• Achieve Strategic Goals through the alignment and support of people, process, and technology
• Increase Effectiveness and Efficiency
• Eliminate Waste and Reduce Defects
• Improve Quality

Innovative Approach

Our combination of Lean and Six Sigma is about providing the Right value, through the Right processes, and the Right people.  The CRET LSS approach puts the Customer at the forefront to identify the purpose (value) of organizational products and services, to align and optimize the value-producing processes, and to have the supportive leadership and management for the performers of those said processes.  Although the Lean and Six Sigma methodologies address process improvement in different ways, blended together they become a powerful tool in achieving process excellence.

In order to address your specific needs, CRET provides a flexible, innovative blended methodology.  CRET’s approach is not just focused on continuously improving your value added processes; it’s also focused on how you can sustain those process changes.  Incorporating change management as a part of our LSS initiatives ensures the human element of change is identified early, incorporated into the study of improvement solutions, and sustained through the communication and advocacy of stakeholders.

Integrating the three business pillars of People, Process, and Technology, enables CRET to be a leader in helping you address your needs, executing improvement, and achieving results.

Lean – is a methodology and practice to create value for the end customer through the elimination of non-value added activities (wastes), increase of value-added processes, and the pursuit of perfection.

CRET’s basic views of “Lean” projects include:

• Minimizing poor inputs and wasted outputs
• Optimizing quality throughput of any process
• Designing process layouts to meet customer’s requirements as an alternative to erecting inventory
• Producing first time success to meet customers’ requirements
• Establishing a “continuous improvement” partnership throughout the fabric of the organization

Six Sigma – is a quality based methodology that strives for near perfection.  Disciplined in its data-driven approach and DMAIC methodology, Six Sigma provides businesses with the tools to improve business capability in any process—from manufacturing to transactional and from products to services.

CRET’s basic views of “Six Sigma” projects include:

• Projects that are limited in scope with quality and or financial improvements objectives
• Addressing the problem from the customer experience and point of view
• Capturing inputs and outputs by investigation and documenting business processes
• Using data and sampling the population to analyze variation; statistically based
• Eliminating or minimizing variation to guarantee repeatable quality

Training – CRET offers training for Green Belt and Black Belt